They have one step up on Starbucks - they offer tea as well. Basically a Starbucks competitor with extras. Come and visit their cafes which should be located nearby in nearly every American city, although they might not be as numerous as Starbucks. They have expanded very quickly overseas. Just like Starbucks, their menu include various types of coffee blends, tea blends and other beverages as well as cakes, confectioneries and food. They also sell pre-packaged coffee and teas direct to customers who prefer to make their own. Their cafes are a great place to relax and have a drink or two with friends. In fact, I used to spend hours and hours in their cafes, making good use of their Wifi during my time in University. The company claims that they purchase coffees and teas direct from the growers at above market prices. Interesting to note that they are the largest privately owned, family run coffee and tea companies in the world.